Last updated 09/12/2022
Shipping Policy for Dropship Products
Thank you for visiting and shopping with the Kitchen Dance Partii.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Order Amount | Standard Ground Shipping (1–7 business days) | FedEx Ground (3–7 business days) |
|---|---|---|
| $0–$49.99 | $10.95 | $12.95 |
| $50.00+ | Varies | Varies |
Overnight delivery is only available for orders with delivery addresses within the continental United States.
[Update this section based on carriers you support and their rates]
Shipment to P.O. boxes or APO/FPO addresses
Kitchen Dance Partii ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Kitchen Dance Partii is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Kitchen Dance Partii is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the continental US.
[If you ship outside the US, add the countries you’ll ship to with details about your process and additional fees.]
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Kitchen Dance Partii will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Alert us at hello@kitchendancepartii.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
Shipping Policy for Affiliate Products
Last updated 09/12/2022
Thank you for visiting and shopping with the Kitchen Dance Partii. All affiliate or Amazon orders will be processed per the affiliate’s shipping policy. Current affiliates are listed below:
Return / Refund Policy
Last updated 09/12/2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for partial refund minus shipping + handling fees. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the shipped date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@kitchendancepartii.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Kitchen Dance Partii
Attn: Returns
[RMA #]
PO BOX 3073
Pflugerville, TX 78691
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or. Please allow at least 5 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- HealthiHER Planner
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- A $20 restocking fee will be charged for all returns in excess of $50.00.
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
hello@kitchendancepartii.com